Katoo

Self-developed AI tool Katoo: The assistant for optimal customer satisfaction

Katoo is our proprietary AI tool that takes customer satisfaction to a new level by allowing companies to respond directly to the needs of their customers.

Mission: The tool provides continuous insight to optimize customer satisfaction smarter and more efficiently.

Approach: We develop and grow both the technology and the brand.This AI assistant listens to customers and suggests immediate actions to improve customer satisfaction. Katoo helps organizations quickly and easily import customer data, deploy personalized questionnaires, analyze feedback with AI and boost their customer satisfaction.

• Innovative AI text analysis: Katoo's AI recognizes key points from responses to open-ended questions, allowing users to gather the really important information without extra time investment.

• Clear dashboard: The dashboard shows all important information such as report ratings, NPS, sentiment and areas for improvement at a glance.

• Personalized surveys and emails: Users easily personalize surveys and emails for better response and customer retention.

• User-friendly interface: The user-friendly interface allows users to get started measuring customer satisfaction right away.

We also build an intuitive website that clearly presents Katoo's functionalities and provides users with easy access to the tool.

Result: Katoo helps companies improve customer satisfaction by quickly and efficiently proposing actions based on customer interactions and input. This results in satisfied customers and improved service processes. Our continuous updates ensure that Katoo stays in tune with the latest technological developments.

Check out the tool at katoo.io